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Shop integration & processes

The real work sits between the shop and the back office: articles, prices, stock levels, customers, orders, delivery notes and invoices have to flow reliably in both directions. This category collects articles on connecting these systems — from taking stock of existing data sources through choosing the leading system per data type to synchronisation methods, error handling, logging and recovery after incidents. We cover product data quality and classifications, variants and bills of materials, partial deliveries, returns and credit notes, and how to handle the special cases no standard solution anticipates. Written so that business departments and IT speak the same language and effort can be estimated realistically in advance. We also cover project organisation: who decides when systems conflict, and how are data flows documented so they remain understandable in two years?

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DATEV Rechnungsdatenservice 2.0 ends: switch the data route

DATEV discontinues its Rechnungsdatenservice 2.0 on 31 Dec 2026. How shops and ERP connectors check whether they are affected and move their document route.

19 min read

What Does an ERP Integration Cost? Planning for 2027

What does connecting an ERP to your online shop cost? Six cost drivers, recurring items, 2027 deadlines and a budget frame per integration type for planning.

18 min read

Invoice from shop or ERP? Setting the leading system

Shop or ERP: which system issues the invoice and assigns the number? A decision matrix for partial delivery, cancellations, marketplaces and e-invoicing.

20 min read

Hazardous Goods Data from the ERP into the Shop

Transferring hazard fields from section 14 of the safety data sheet into the shop: field list, quantity totals in the cart, labelling in the offer and handover to the shipping interface.

15 min read

Daylight Saving Time: Timestamps in ERP Interfaces

On changeover night one hour occurs twice. How timestamps, delta queries and job schedules between shop and ERP stay unambiguous, plus a test plan for October.

15 min read

Blanket Orders and Call-Offs in the B2B Shop

Blanket orders and call-offs between shop, middleware and ERP: data model, remaining quantity, contract price, contract term and the way into the document.

15 min read

Partial Deliveries and Part Invoices in the B2B Shop

Partial deliveries and part invoices between shop, middleware and ERP: data model, open quantity, document references and the fields of the electronic invoice.

15 min read

Customer Part Numbers Searchable in the B2B Shop

Making customer part numbers from the ERP searchable in a B2B shop: data model, BMEcat elements, tenant permissions and the return path into the e-invoice.

14 min read

Cloud ERP API Limits: Bulk Imports Without Throttling

Why nightly catalogue and price imports fail on cloud ERP rate limits and how batching, concurrency control and Retry-After handling secure the data transfer.

12 min read

Bidirectional Sync: Resolving ERP and Shop Conflicts

Bidirectional ERP-shop sync creates data conflicts. Field ownership per data category instead of last-write-wins prevents overwritten stock and sync loops.

12 min read

Live Order Status from Your ERP in the B2B Account

Show picking, partial delivery and invoice status live from your ERP in the B2B customer account: build the status return channel without a new data silo.

12 min read

CRM Integration: Sync Shop Customer Data and Leads

Sync orders, business customers, revenue and leads from the shop into your CRM automatically: with field mapping, duplicate protection and segment triggers.

12 min read

Connecting Your POS to the Online Shop for Omnichannel

POS and online shop share one inventory and one customer history: click and collect, in-store returns and no overselling. Omnichannel done right for B2B.

12 min read

iPaaS or Custom Build: Integration Platform vs. Middleware

iPaaS or custom development for ERP-shop coupling: a build-or-buy guide to total cost, data sovereignty, lock-in and time to go-live with clear decision criteria.

12 min read

Building Test Environments for ERP Interfaces Properly

Sandbox tenants, anonymised test data and contract tests: how to test ERP shop interfaces safely before go-live instead of flying blind into production.

13 min read

Automating Drop Shipping: Connecting Suppliers

Automate drop shipping cleanly: read supplier feeds via EDI, CSV/SFTP or REST API, mirror availability and split orders by supplier – with the ERP leading.

13 min read

RMA Process: Managing Returns Between Shop and ERP

Manage return requests, RMA numbers, inspection, restocking and credit notes bidirectionally between shop and ERP – without double entry of returns.

13 min read

Credit-Limit Checks in B2B Checkout: Live ERP Data

Check credit limit, open items and payment terms in real time from SAP, Dynamics or DATEV in the B2B checkout to control invoice purchase and order release.

13 min read

OCI Punchout: Connect Procurement Portals to Your Shop

OCI and cXML Punchout connect your B2B shop to SAP purchasing and e-procurement: HTTP session handoff, cart return, customer-specific catalogues and prices.

13 min read

Observability for Interfaces: Detect Errors Early

Observability for ERP-store interfaces: logs, metrics and traces make sync errors visible before customers notice. Early detection instead of damage control.

12 min read

API Versioning: Keeping Interfaces Long-Lasting

API versioning for shop interfaces: URI and header strategies, deprecation processes and backward compatibility for maintainable, long-lasting integrations.

12 min read

Master Data Synchronization: Master Data Management 2026

Master data management 2026: synchronize customers, products and prices across ERP, shop and CRM, resolve conflicts rule-based and secure data quality.

13 min read

Payment Reconciliation: Match Payments with the ERP

Payment reconciliation in e-commerce: automatically match payouts, orders and invoices, post fees and chargebacks, hand over cleanly to DATEV and your ERP.

12 min read

Marketplace Integration via Middleware: Multichannel 2026

Connect shop and ERP to marketplaces through middleware: synchronise listing, order, stock and price, with mapping per channel and clear status in practice.

14 min read

Connecting Shipping and Logistics Interfaces in 2026

Connect carrier APIs for label, tracking and returns to your shop: multi-carrier selection, webhook tracking, returns handling and warehouse sync in practice.

13 min read

PIM Integration: Building the Product Data Pipeline

Build PIM integration: a product data pipeline from PIM through enrichment to store, marketplace and print – with channel mapping, delta sync and API design.

11 min read

EDI Integration: Coupling EDIFACT to the Shop 2026

Couple EDIFACT messages such as ORDERS, INVOIC and DESADV between trading partners and your shop: converter, AS2, SFTP, mapping and receipts in practice.

14 min read

B2B Customer Access: ERP-Driven Assortments

Control released items, customer groups, blocked products and login rules from the ERP in the B2B shop: visibility and assortments in real time or cache.

13 min read

SAP and Shopware: Real-Time Synchronization of Master Data

Connect SAP and Shopware: real-time synchronization of master data, inventory and pricing via the Service Layer API with middleware architecture.

13 min read

DATEV Connection in E-Commerce: Automated Accounting

DATEV connection for online stores: automatically transfer invoices, credit notes and payments. Posting batches, XML documents and API integration.

12 min read

REST API or Middleware: Which Integration Architecture Fits

REST API or middleware for shop integration: advantages and disadvantages of both architecture models compared with concrete decision criteria.

11 min read

Connecting JTL-Wawi to Your Online Shop: Sync Strategy

Synchronize JTL-Wawi with your shop without duplicates or stock discrepancies: plan data objects, sync direction and the leading system (master) properly.

13 min read

Data Mapping Between ERP and Shop: Getting Fields Right

Data mapping between ERP and store system: field assignment, data transformation, validation rules and mapping strategies for successful integrations.

11 min read

Inventory Synchronization Across Multiple Warehouses for B2B

Inventory synchronization across multiple warehouses: real-time availability in B2B stores through delta sync, multi-warehouse logic and intelligent routing.

10 min read

ERP Migration: From Legacy Interfaces to Modern APIs

ERP migration from legacy interfaces to modern API connections: strangler fig pattern, risk analysis and gradual replacement of old integrations.

14 min read

Customer-Specific Prices from ERP: Sync and Caching

Customer-specific prices from SAP or Dynamics in B2B shops: synchronisation strategies, caching architectures, tiered price mapping and validity periods.

10 min read

Error Handling in Interfaces: Retry, DLQ and Monitoring

Error handling in shop interfaces: retry logic with exponential backoff, dead letter queues, circuit breakers and monitoring that reports before customers do.

11 min read