Skip to content

Contact Your Integration Specialists

Whether SAP connectivity, DATEV integration or a complete middleware architecture, the first step to seamless data flows is a conversation. Describe your system landscape and receive an informed initial assessment, usually within 24 hours on business days.

Free initial consultation Reply usually within 24 h (business days) Setup fixed price from €1,490 net

In short and in plain language

On this page you can reach us. You can call, send an email or use the form.

Tell us in short about your systems and what you want to link. The form works well for a first request.

The first talk is free and non-binding. We listen and give you a first view. Then you get a short summary.

Often, a close check of your systems follows. Then you get a fixed price.

Our office is in Söhlde near Hildesheim. Meetings on site are possible by appointment.

Key figures

24 h

reply as a rule, on business days

30 min

free initial call

since 2013

system integration as core business

Söhlde

based in the Hildesheim district

Are you planning to connect your ERP system to the online shop, automate your DATEV accounting processes or build a middleware architecture for your growing system landscape? The fastest path to a reliable project assessment is a personal conversation with our integration specialists. We take the time to understand your system landscape and give you an honest assessment of feasibility, timeline and budget, free and non-binding. After the initial assessment, you receive a binding fixed price from €1,490 net per connection. Prices as of September 2026.

If you already know what your project is about, these pages take you straight to the topic: SAP integration, DATEV integration, Dynamics 365 shop integration, JTL-Wawi shop integration, marketplace integration and middleware. The services page gives the overall picture, examples (not client projects) are under references, and if you would like to get to know us first, read about us.

From Inquiry to Fixed-Price Offer

From inquiry to fixed price
Your path from first contact to a binding offer
After your message we respond personally, clarify your system landscape in the initial call and deliver a fixed price after the initial assessment. Illustrative representation — timings are examples.
Day 0 · You
Inquiry via form or phone
A short description of ERP, shop and the critical data flows is enough.
24 h, as a rule · Us
Personal response
An integration specialist gets back to you on business days, no call center.
Day 1 to 3
Free 30-minute initial call
Systems, priorities, timeline and a first solution approach.
Week 1 to 2
Initial assessment with a look at the interfaces
Interfaces, data formats and priorities reviewed — the basis for the fixed price.
After that
Binding fixed-price offer
The initial assessment is free. Costs only arise once you place an order.
Response timeReply usually within 24 h
Setup fixed priceConnection from €1,490 net
The typical sequence after you get in touch: from a personal response through the initial call and the initial assessment to a binding fixed price. Illustrative representation — timings are examples.

How to reach us

Phone

Call us at +49 5123 9579000. We are available Monday to Friday from 9 am to 6 pm CET. These service hours also apply to operations clients with a support agreement.

Email

Write to us at mail@shop-integration.de. We respond to inquiries, as a rule, within 24 hours on business days. For detailed project inquiries, we recommend the contact form as it allows us to capture the key information in a structured way.

Office and Postal Address

XICTRON
Glockruthenallee 16
31185 Söhlde
Germany

Our office is located in Söhlde in the Hildesheim district, Lower Saxony. On-site appointments are available by prior arrangement.

What can we help you with?

One click is enough — everything after that is optional.

Tell us briefly about the project

Everything on this step is optional.

As shown in your browser, with or without https://.

When would you like to start? (optional)
Rough budget range (optional)

Optional — you are not committing to anything.

A few keywords are enough. If you write something, please use at least 5 characters.

How can we reach you?

We usually get back to you within one business day.

Your name or surname, at least 2 characters.

Only needed if you would like a call back.

The address our reply should go to, with @ and domain.

We follow your choice as far as the calendar allows.

By submitting you consent to the processing of your details to handle this request. Details in our privacy policy.

Our response commitment

Every inquiry receives a personal response from an integration specialist, usually within 24 hours on business days. For urgent matters, reach us directly by phone at +49 5123 9579000. For operations clients with a support agreement, response times within service hours are set out in their offer.

The right channel for your inquiry

Depending on the nature of your inquiry, we recommend different contact channels. For an initial project inquiry, the contact form on this page is best as we can capture the key information in a structured way and prepare specifically for the first meeting. For quick questions about a running project or existing inquiry, a call to +49 5123 9579000 is the fastest route. Technical support requests from operations clients should be sent via email to mail@shop-integration.de so we can document and track the case.

Fixed price instead of an open invoice

Instead of a blanket estimate, we name clear fixed prices for the most common connections. A DATEV connection starts at €1,490 net, a warehouse management or JTL-Wawi connection at €4,900 net, a SAP Business One integration at €9,900 net. For custom development and extensions we bill transparently on a time basis: €990 per project day or €119 per hour, each net. The final price is fixed after the initial assessment. Ongoing license costs for connectors or accounting tools are shown separately so you can clearly see the service portion. The project day is a package price for a reserved working day and therefore deliberately not a multiple of the hourly rate — the rationale is on the pricing overview.

The System Analysis Is Your Risk Buffer

Before a single line of code is written, we document your system landscape, data structures and business processes in a system analysis. The result is an integration blueprint with all interfaces, data formats and priorities, the basis for implementation. The system analysis is the first step of the commissioned project. What is free and non-binding is the initial assessment before it, on the basis of which you receive your binding fixed-price offer. Costs only arise once you place an order. If a substantially larger analysis effort is exceptionally required for the offer itself in very extensive system landscapes, we agree that with you explicitly beforehand. This way we invest sufficient time in reliable planning.

System analysis
Integration blueprint
Implementation
System analysis as part of the project: interfaces, data formats, priorities
Fixed price instead of an open estimate
Initial assessment free and non-binding

What to prepare for the initial meeting

The free initial meeting is most productive when you briefly consider the following points beforehand. Finished documents are not required, but a rough overview helps us conduct the conversation in a targeted manner and sketch out concrete solution approaches already in the first call.

ERP System

Which ERP system do you use? Which version? Cloud or on-premises? Which modules are active? Are there industry-specific customizations?

Shop Platform

Which shop platform do you use? Which version? Are relevant plugins or extensions in use that influence the data structure?

Current Data Flows

How is data currently exchanged between systems? Manually, via CSV, through existing interfaces? Where are the biggest pain points?

Data Volume

How many products does your catalog include? How many orders do you process per day? How frequently do prices and stock levels change?

Goals and Priorities

Which data flows have the highest priority? Should the integration proceed step by step or all at once? Is there a target date?

Additional Systems

Should systems beyond the ERP be connected? PIM, CRM, DATEV, warehouse management, marketplaces? The more complete the picture, the better the advice.

Why contact us

Many companies face the same challenge: the online shop is running, but data between shop, ERP and accounting is transferred manually. This costs time, causes errors and does not scale with growing business. This is exactly where we step in. XICTRON specializes in system integration for online shops and brings its integration practice to every conversation.

First-hand ERP expertise

We know the specifics of SAP Business One, S/4HANA and Microsoft Dynamics 365 from daily project work. No generic promises, but deep knowledge of data models, API limitations and proven integration architectures.

Sustainable solutions instead of quick fixes

Every integration is designed for long-term maintainability and extensibility. Documented APIs, automated tests and proactive monitoring ensure your interfaces work reliably even after go-live.

Personal call or written inquiry

Many decision-makers wonder whether a phone call or written inquiry is the better starting point. Our recommendation: if you already have a rough idea of your systems and desired data flows, the contact form is ideal. We prepare specifically for the first meeting based on your information and can present concrete solution approaches already in the first call.

If you prefer to orient yourself first and have open questions, feel free to call us directly. Our integration specialists take the time for a non-binding conversation and help you structure the next steps. In both cases, you receive an honest assessment, not a sales presentation with prepared slides, but a technical discussion at eye level.

How the initial call works

To begin, you describe your current system landscape: which systems are in use, how data is currently exchanged between shop, ERP and accounting and where the biggest pain points are. From this information the picture of your integration requirements emerges.

Prefer to talk directly?

What happens after the initial call

After the initial call, you usually receive a written summary within three business days with our first assessment and a proposal for next steps. If the project is promising for both sides, the free initial assessment follows, and then a binding fixed-price offer for implementation. Once you commission the project, the detailed system analysis begins, in which we capture your existing system landscape, data structures and business processes in detail. The result is an integration blueprint with all interfaces, data formats and priorities.

The initial assessment is free and non-binding. Costs only arise once you decide to proceed with implementation and commission it. This approach ensures we invest sufficient time in the initial assessment to create a reliable offer without you taking on risk.

Frequently asked questions about contacting us

If you would like to read up before the call: REST API or Middleware describes the fundamental architecture decision, and Data Mapping Between ERP and Store shows which questions we clarify together during the system analysis.