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APIs, middleware & architecture

Whether point-to-point connections or a central middleware — the architecture decides how expensive the tenth integration becomes. This category sets out the options: direct interfaces, queues and event-driven transfer, scheduled synchronisation, data mapping and transformation, interface versioning, and monitoring and retrying failed transfers. We explain when a dedicated integration layer pays off, which logging and traceability requirements are sensible and how to limit dependencies on individual providers. Documentation is part of it too: without described data flows, every later change becomes a risk — no matter how cleanly the first implementation was built. We also show which metrics describe the state of an integration — from the number of pending queue items to the duration of a full synchronisation.

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Team AI assistants: ERP access via MCP with permissions

How internal AI assistants reach the ERP through the Model Context Protocol: business-level tools, per-user permissions, approval before writes, audit log.

20 min read

ERP Outage: Keeping the Shop Selling in Fallback Mode

Absorb an ERP outage: last valid stock and prices with an age stamp, buffered orders, conservative checkout rules and an orderly, deduplicated restart.

13 min read

Event-Driven Architecture and Message Queues

How events and message queues enable decoupled, resilient shop integrations: retry, partitioned ordering, idempotency and the dead letter queue explained.

14 min read

Idempotency and Retry Strategies for Robust Interfaces

Idempotency keys, exponential backoff with jitter and dead letter queues: how to make order and inventory syncs between store and ERP safely repeatable.

13 min read

Webhooks vs. Polling: Event-Driven Shop Integration

Webhooks or polling for shop-to-ERP integration? A comparison of latency, delivery guarantees, HMAC security and resilience with practical recommendations.

13 min read